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VoCoVo Series 5 Pro Wireless Communication Headset

Tested to endure extremes in temperature, moisture, drops and more, VoCoVo’s new Series 5 Pro headset delivers unrivalled durability to reduce repair and maintenance costs. S5 Pro is designed and engineered to the specific requirements of retail users.

Designed, engineered and optimised for retail users

The first headset designed exclusively for retail, the VoCoVo Series 5 Pro headset has been built according to specific, direct feedback received from retail leaders who have trusted VoCoVo‘s technology for decades.

The Series 5 Pro is compatible with VoCoVo’s existing hardware, and can be attached to both new and existing VoCoVo Enterprise systems. S5 Pro does, however, go above and beyond the functionality of the previous generation Series 4 headset by delivering enhanced durability, comfort, HD audio and battery performance. 

S5 Pro is also primed for integration with third-party applications including telephony, smart shelving, security cameras, self-checkouts and store alarms, improving the connection between store colleagues and the technology that makes the business tick.

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Built for the everyday challenges of retail

The Series 5 Pro headset has been re-engineered to provide retailers with a more robust solution which will serve them for the long-term, allowing them to build a customer experience around communication technology that they know they can trust.

And for ultimate peace of mind, VoCoVo S5 Pro headsets come with a 3 year manufacturer warranty.

Water and dust proof

The VoCoVo Series 5 Pro headset is IP65-rated against water and dust ingress, giving colleagues the flexibility to move between indoor and outdoor areas knowing that they will stay connected to the rest of the team.

Drop-tested

The S5 Pro is tested to withstand drops of up to 6ft (183cm) on concrete without sustaining damage. Retail environments can be busy and frantic, but the Series 5 Pro headset is up to the challenge.

Temperature range

The Series 5 Pro headset is resilient in both extreme hot and cold temperatures. S5 Pro can be operated in temperatures between -10c and +55c, allowing colleagues to move freely between hot and cold areas of the store such as fridges and bakery counters.

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Improved performance across the board

Compared with previous generations of VoCoVo headset as well as its competitors, the VoCoVo S5 Pro headset is a completely future-proofed communication solution which has been engineered specifically for the requirements of retail businesses.

vocovo-s5-headset-durability-modular-design

Durability you can rely on

The only fully modular communication headset for retail, VoCoVo Series 5 Pro has passed rigorous testing. This not only ensures it outperforms the competition, but also that it is a reliable, long-term investment that drives down maintenance cost and delivers dependable ROI.

All three edge buttons (volume up, volume down and menu) are internally secured and externally protected, ensuring reliability in any environment. In an industry where businesses are consistently hampered by maintenance costs of devices which are simply not rugged enough, VoCoVo is a proven solution to drive down costs. This has been a key factor influencing major retail brands – including Wickes – to invest in VoCoVo.

“We are really impressed with the quality of the VoCoVo headsets. Costs have been reduced as we no longer have to replace parts so frequently.”

Paul Cannon | Head of Retail IT

Wickes

vocovo-s5-pro-headset-designed-for-comfort

All-day comfort

VoCoVo Series 5 Pro headsets are effortlessly comfortable – not only for the physical benefit of each team member, but also to keep uptake high and maintenance costs low.

A design inspired by feedback from real-world users, the microphone arm on the S5 Pro headset is significantly more compact than rival solutions. Sitting snugly by the jaw, there is no barrier between colleague and customer yet no compromise on audio quality, delivering an overall improved user experience.

S5 Pro headsets are also designed to give every colleague the perfect fit and all-day comfort. Reduced bulk and improved weight distribution combined with simple interchangeable of wearable style (headband or neckband) ensures that the headset is comfortable regardless of head size, hairstyle, head covering or eyewear.

vocovo-s5-pro-headset-hd-audio

Best-in-class audio

VoCoVo Series 5 Pro headsets employ retail-specific noise cancellation technology, which was developed by studying and sampling hundreds of sounds from live stores. Retail stores are dynamic and fast-paced, and S5 Pro headsets allow teams to maintain crystal clear voice communication no matter what.

The audio technology used in the S5 Pro headsets also makes it a truly future-proofed solution. Not only does it enhance colleagues’ user experience today, but it also ensures that the business’ communication technology is primed for the integration of voice assistance technology in the future.

vocovo-s5-pro-headset-intelligent-power

Intelligent power

Unlike previous generations and rival brands, VoCoVo S5 Pro headsets have replaceable batteries to maximise the lifespan and sustainability value of each device.

The 335mAh batteries used in the S5 Pro headset is small and light to support all-day wear, but it does not compromise on performance. Thanks to intelligent battery management technology, where the headset conserves energy when it is idle, S5 Pro headsets can power more than two shifts on a single charge.

  • Up to 50% battery power in 30 minutes charge
  • Up to 48 hours of standby battery life from a single charge
vocovo-s5-pro-headset-integration

Prepared for the connected store of the future

VoCoVo Series 5 Pro headsets can integrate with any API-ready applications, including SHELFIE, security cameras, store alarms, self-checkouts and more. Click here to learn more about integrations.

S5 Pro headsets are also primed for telephony integration, allowing colleagues to take incoming phone calls on their headsets wherever they are in the store. Telephony integration can provide huge benefits to the business, including increased sales, improved efficiency, reduced telephony costs and improved customer experience.

Compatible telephony providers include:

Improved performance across the board

Compared with previous generations of VoCoVo headset as well as its competitors, the VoCoVo S5 Pro headset is a completely future-proofed communication solution which has been engineered specifically for the requirements of retail businesses.

Viewing on a mobile device? Hit each button below to explore some key features of the S5 Pro headset in more detail.

vocovo-s5-headset-durability-modular-design

Durability you can rely on

The only fully modular communication headset for retail, VoCoVo Series 5 Pro has passed rigorous testing. This not only ensures it outperforms the competition, but also that it is a reliable, long-term investment that drives down maintenance cost and delivers dependable ROI.

All three edge buttons (volume up, volume down and menu) are internally secured and externally protected, ensuring reliable use in any environment. In an industry where businesses are consistently hampered by maintenance costs of devices which are simply not rugged enough, VoCoVo is a proven solution to drive down costs. This has been a key factor influencing major retail brands – including Wickes – to invest in VoCoVo.

“We are really impressed with the quality of the VoCoVo headsets. Costs have been reduced as we no longer have to replace parts so frequently.”

Paul Cannon | Head of Retail IT

Wickes

vocovo-s5-pro-headset-designed-for-comfort

All-day comfort

VoCoVo Series 5 Pro headsets are effortlessly comfortable – not only for the physical benefit of each team member, but also to keep uptake high and maintenance costs low.

A design inspired by feedback from real-world users, the microphone arm on the S5 Pro headset is significantly more compact than rival solutions. Sitting snugly by the jaw, there is no barrier between colleague and customer yet no compromise on audio quality, delivering an overall improved user experience.

S5 Pro headsets are also designed to give every colleague the perfect fit and all-day comfort. Reduced bulk and improved weight distribution combined with simple interchangeable of wearable style (headband or neckband) ensures that the headset is comfortable regardless of head size, hairstyle, head covering or eyewear.

vocovo-s5-pro-headset-hd-audio

Best-in-class audio

VoCoVo Series 5 Pro headsets employ retail-specific noise cancellation technology, which was developed by studying and sampling hundreds of sounds from live stores. Retail stores are dynamic and fast-paced, and S5 Pro headsets allow teams to maintain crystal clear voice communication no matter what.

The audio technology used in the S5 Pro headsets also makes it a truly future-proofed solution. Not only does it enhance colleagues’ user experience today, but it also ensures that the business’ communication technology is primed for the integration of voice assistance technology in the future.

vocovo-s5-pro-headset-intelligent-power

Intelligent power

Unlike previous generations and rival brands, S5 Pro headsets have a replaceable battery to maximise the lifespan and sustainability value of each device.

The 335mAh batteries used in the S5 Pro headset is small and light to support all-day wear, but it does not compromise on performance. Thanks to intelligent battery management technology, where the headset conserves energy when it is idle, S5 Pro headsets can power more than two shifts on a single charge.

  • Up to 50% battery power in 30 minutes charge
  • Up to 48 hours of standby battery life from a single charge
vocovo-s5-pro-headset-integration

Prepared for the connected store of the future

VoCoVo Series 5 Pro headsets can integrate with any API-ready applications, including SHELFIE, security cameras, store alarms, self-checkouts and more. Click here to learn more about integrations.

S5 Pro headsets are also primed for telephony integration, allowing colleagues to take incoming phone calls on their headsets wherever they are in the store. Telephony integration can provide huge benefits to the business, including increased sales, improved efficiency, reduced telephony costs and improved customer experience.

Compatible telephony providers include:

Manage your estate with the VoCoVo Portal

If you have an estate of stores, the VoCoVo portal is a highly effective way to get the best out of your hardware. The VoCoVo portal can be used to remotely administer and manage VoCoVo Enterprise systems (which are powered by an ethernet controller) as well as track performance and monitor system usage for individual stores through to the entire estate.

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System management

The VoCoVo Portal allows administrators to maintain the strength and health of VoCoVo systems installed in stores by offering dashboarding and support tools.

  • Maps – the Portal’s map shows locations of all controller-based systems and their status for easy and intuitive troubleshooting.
  • Reboot – the Portal can be used to reboot a controller-based system without the need for an engineer to go to site.
  • Monitoring – the Portal can generate daily reports which cover the entire estate of stores, and can instantly notify when a system goes offline.
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Message cast

Message cast enables notifications to be sent to any VoCoVo device attached to a controller-based system directly from the Portal. Cast messages to as many or few stores as required.

  • Flexible voice messaging – record a one-time message or a recurring message which can be targeted at specific stores or the entire estate.
  • Schedule reminders – colleagues can be kept on track efficiently with recurring reminders on a daily, weekly or monthly basis.
  • Responsive communication – respond quickly to situations like product recalls or system issues quickly and efficiently.

Build your perfect VoCoVo system

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VoCoVo has a solution for every retail business, no matter its shape or size. The Series 5 Pro headset is compatible with VoCoVo Enterprise systems, which are simple to set up and do not require complex installation, allowing retail businesses to experience the benefits of improved team communication immediately.

Enterprise systems integrate customer call points and keypads, improving the connection between colleagues and customers and helping to drive efficiencies across the entire store. VoCoVo Enterprise systems are also primed for integration with telephony systems and third-party APIs, including SHELFIE‘s AI shelf insights tool.

The Series 5 Pro headset is also compatible with all existing VoCoVo Enterprise hardware, so migrating to the latest headset technology is seamless.

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Take your next steps with VoCoVo

Looking for more information? Check out these useful links:

If you would like to know more about becoming an approved reseller or purchasing VoCoVo for your business, please leave your details below and a member of our team will contact you as soon as possible.