Optimising frontline workers with new ways of working

One of the biggest brands globally in their field, Zebra Technologies have nearly 50 years experience in providing business with the tools and intelligence they need to thrive.

Zebra empower teams with the mobility and insight they need to deliver excellence and continually push the boundaries of what excellence looks like to them. Despite being a market-leader in hardware such as scanners, printers, handheld smart devices and robotics, Zebra’s offering expands beyond just hardware.

Through a combination of hardware and software solutions, combined with a truly holistic product ecosystem, Zebra solutions give organisations total visibility to make smart decisions about what to do now and how to plan for the future.

Giving businesses the performance edge to go above and beyond

Zebra optimises the front line with new ways of working across industries including manufacturing, retail, warehousing, healthcare, transportation and logistics, the public sector, and other industries.

Zebra helps businesses boost revenue by digitising workflows to boost productivity, increasing efficiency with industrial automation, powering secure tech innovations such as artificial intelligence (AI), and optimising the frontline with new ways of working.

Zebra’s industry-tailored, end-to-end hardware and software solutions intelligently connect people, assets, and data to help customers make business-critical decisions.

Empowerment

Zebra solutions provide real-time insights that allow workers to make informed decisions in the heat of the moment. With crystal-clear operational visibility, workers are empowered to make the most of every minute they have, every decision they make, and every customer they serve – from customer-facing colleagues to back-of-house staff, and everywhere in between.

Intelligence

Zebra’s ecosystem is built on IoT connections that drive businesses and entire industries forward. With solutions designed to meet the needs of the business today and the agility to scale for tomorrow’s requirements, the potential for growth using Zebra solutions is endless.

Data-Driven

Data informs our decisions, priorities, and actions. Zebra solutions bring people and technology together to maximize data and the insights derived from it. Bu getting the most out of the right data, businesses are freed from inefficiency so they can focus on what really matters, and help their workers to intuitively know what action to take next.

Solutions for Key Industry Users

When businesses need to deliver today and future-proof their operations, Zebra helps them to stay relevant and competitive by digitising and automating key business functions to deliver real-time insight, connected collaboration, and optimised workflows.

Zebra is a global leader in innovative digital solutions that enable automation and improve intelligent operations. Through their leading ecosystem and commitment to continuous innovation, Zebra helps businesses to work in new ways with technology by intelligently connecting company assets, data, and people in collaborative mobile workflows.

Discover Industry Solutions

Aviation Ground Operations

Drive effective team communication across the entire site, ensure employees’ hearing is protected, and improve compliance and quality standards.
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Facilities Management

Boost on-site safety, efficiently survey and inspect sites from the air, improve safety standards and – ultimately – provide the best possible service to your clients.
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Healthcare

Drive effective communication among the entire workforce and tackle abuse aimed at staff, ultimately resulting in a more efficient and safe environment and better patient care.
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Logistics and Supply Chain

Unlock new levels of efficiency, productivity, data and information-sharing and site-wide visibility of assets.
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Retail and Hospitality

Streamline operations, tackle theft and antisocial behaviour, and empower staff to deliver exceptional customer service.
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Discover Zebra Workcloud Sync

Zebra Workcloud unlocks the full potential of your workforce, inventory, time, and funding. Tailored for front-line workers and designed with native interoperability with Zebra devices, Workcloud enhances operational efficiency and elevates product availability by maximising your most valuable resources.

When it comes to collaboration, Zebra Workcloud Sync converges multiple applications including Push-to-Talk, Video Calling, To-Dos, Forums and PBX calling into one smart device. When employees are connected with a secure, enterprise-grade communication system, they get the right answers to questions quickly to unlock huge customer satisfaction and efficiency gains.

Instant Team Communication

Push-to-Talk

Empower real-time communication with Workcloud Sync Push-to-Talk (PTT), a powerful solution that can transform your mobile devices into feature-rich walkie-talkies. With Workcloud Sync PTT, easily reach the right employee at the right time, creating a collaborative and agile frontline that can quickly assist your customers.

Quickly Shift Between Calls

Cancel an ongoing PTT call or place a call on hold with the push of a button, ensuring a quick shift and agility when you need it most.

Enhanced Collaboration

Utilise location tracking and presence to understand who is available and how you can collaborate with them.

Improved Worker Safety

Ensure the safety of your frontline workforce with emergency calling that bypasses existing calls.

Flexibility Through Accessories

Select between your device speaker, phone earpiece, or Bluetooth device, working with the devices and accessories that work for your employees.

Seamless Collaboration

Voice and Video Calling

Workcloud Sync Voice and Video Calling empowers frontline workers to seamlessly connect and collaborate with powerful voice and video calling capabilities. With Workcloud Sync Voice and Video Calling, empower a more productive, engaged, and knowledgeable workforce.

Easy to Use

Shorten time-to-value with a streamlined, intuitive interface, making it easier for frontline workers to adopt and utilise.

Rich Feature Set

Streamline communication with the ability to merge calls, transfer calls, swap between calls and other Workcloud Sync modules, and more.

Dynamic Call Assignment

Dynamically assign calls based on role for a quick response to any challenge on the frontline.

Highly Configurable

Ensure the look and feel of the client aligns to your requirements through personalising the user interface and customising the user experience.

Multimedia Messaging

Chat

Workcloud Sync Chat empowers quick and effective collaboration across your organization with realtime messaging capabilities, ensuring employees have the information they need when they need it. Connect your frontline with Workcloud Sync Chat, improving employee productivity so they can create a more powerful customer experience.

A Modern Chat Experience

Improve employee adoption and communication with the ability to view chat history, forward chats, identify new chats, prin chats, filter chats, and more.

Prioritise Urgent Chats

Designate chats as urgent to drive alerts on a regular basis until urgent messages are addressed.

Improve Task Coordination

From the to-do list screen click on to-dos and send via chat to selected users and groups, ensuring that relevant tasks are addressed quickly and effectively.

Create Chat Groups

Collaborate in small teams by creating named chat groups that can be edited and adjusted on the fly.

Workforce-Wide Priority Information

Forums

Workcloud Sync Forums enhances how your organization collaborates by creating a space to post broad communication to keep employees informed. Whether it’s a policy update, a change to store opening and closing procedures, or a celebration of top employees, Workcloud Sync Forums ensures that your employees are informed about the priority information that matters most.

An Interactive Space

Employees can react and comment on forum posts based on permissions, improving collaboration and employee morale.

Designated Forum Types

Subscribe specific users for private forums or create public forums visible to everyone on the All Forums page.

Forum Find and Search

Find forums at the push of a button by filtering based on name and keyword.

Assess Forum Performance

View statistics such as total users opened, read, viewed, and reacted in order to analyse how well forums are performing.

Streamline Tasks and Activity

To-Dos

Empower your workforce with Workcloud Sync To-Dos, which streamlines managing work by prioritizing to-dos and distributing them to the proper employee. Ensure that your frontline employees know what needs to be accomplished at any time, improving their productivity and driving a better experience for your customers.

Monitor Important Activities

Designate to-dos as followed or watched in order to ensure visibility into the most important activities.

To-Do Templates

Simplify creating routine to-dos with out-of-the-box templates for to-dos and checklists.

Checklists

Streamline everyday activities such as store openings and closings with groups of to-dos that can be checked off when complete.

Robust Interface

Easily communicate about to-dos by leaving comments and attaching images, videos, files, and more.

Easily Connect with External Stakeholders

PBX Calling

Workcloud Sync PBX Calling connects your frontline workforce with outside vendors and customers, ensuring that processes such as curbside pickup are quickly and efficiently carried out. With Workcloud Sync PBX Calling, streamline your store operations and create a powerful experience for your customers.

Broad Feature Set

Connect your workforce with outside vendors and customers with call park/retrieve, transfer, hold, forwarding, multiple call appearance, and more.

Painless Enablement

Leverage simple management tools to easily manage and set up extensions, keep up to date with license usage.

Leverage Powerful Accessories

Select between your device speaker, phone earpiece, or Bluetooth device, working with the devices and accessories that work for your employees.

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Let's have a conversation

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