Everything starts with a conversation

VoCoVo helps transform teams and empowers them to achieve more by taking the hassle out of their communication solution, whether they’re talking to each other, to customers, or connecting with other technology.

At the heart of VoCoVo are lightweight and ergonomic headsets which allow colleagues to collaborate instantly and discreetly across the entire premises. VoCoVo headsets are also a colleague’s interface with customers via smart hardware endpoints including Call Points and Keypads, and can receive intelligent alerts and information from compatible third-party applications such as telephony systems and shelf insight tools.

A simple way to drive efficiency across the whole business

VoCoVo helps customer-facing teams to communicate and collaborate discreetly wherever they are on the premises. VoCoVo provides a range of wireless team communication headset solutions, from plug-and-play systems with everything you need included in the box to enterprise solutions which can be tailored to the needs of the business and scaled as it evolves.

By making team communication more simple and effective, VoCoVo helps to boost productivity and drive new levels of efficiency. 

The results? Happier customers, more efficient processes and more profit for the business.

Cost-Savings

VoCoVo can generate real-life cost-savings for the business by making staff more efficient and streamlining numerous operational practices.

Team Morale

VoCoVo is proven to improve team morale by giving colleagues the tools to help customers faster and improve their performance.

Empowered Staff

Staff feel more empowered when they use VoCoVo, improving situational awareness and improving decision-making.

5-Star Service

VoCoVo is helping businesses everywhere to improve (and sometimes revolutionise) customer experience, owing to improved collaboration between colleagues and bringing them closer to their customers.

Team Communication Solutions tailored for the whole market

The problem VoCoVo helps solve… 2 billion frontline staff are without the right communication tools.

That’s 80% of the global workforce doing their job on-the-go. Or 8/10 employees who can’t access traditional communication tools like emails, intranets and to-do lists without interrupting their work. According to Gallup, as little as 23% of employees feel engaged at work—reducing productivity and increasing the business’ staff turnover. And with poor communication costing companies an average of $62 million dollars per year, it’s clear that if your people are mobile, your workplace communication should be too.

VoCoVo is and always has been dedicated to in-store retail teams. It’s where we grew from and is the primary use-case our technology is designed for. Recently our range is also used by other teams from banks, leisure centres, restaurants, hospitality businesses and more – wherever a solution is required to connect teams by the power of voice, VoCoVo can help!

VoCoVo Connects Teams in Key Industries

Retail and Hospitality

Streamline operations, tackle theft and antisocial behaviour, and empower staff to deliver exceptional customer service.
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Leisure and Entertainment

Deliver great customer experience, streamline service, and protect staff from abuse.
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Healthcare

Drive effective communication among the entire workforce and tackle abuse aimed at staff, ultimately resulting in a more efficient and safe environment and better patient care.
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Solutions for teams of all shapes and sizes

VoCoVo wireless communication Headset systems are used and trusted by retail and hospitality businesses everywhere – from Tesco and B&Q to your local convenience store or takeaway restaurant.

Businesses of all shapes and sizes invest in VoCoVo to empower their teams with clear, instant and discreet communication across the entire premises. When they are equipped with the right communication tools, colleagues can collaborate better than ever before to boost productivity and improve customer service.

For Smaller Teams

VoCoVo Link

VoCoVo Link is a wireless plug-and-play team communication headset system for up to 8 users. VoCoVo Link is designed specifically for customer-facing teams, and keeps colleagues connected via stylish and lightweight communication headsets.

By keeping colleagues connected, VoCoVo Link helps small teams to be more productive than ever before. VoCoVo Link’s wireless Push-to-Talk Headsets have an approximate range of up to 100m, ensuring that team members can relay important information and stay in contact regardless of where they are on the premises.

For Customer and Third-Party App Interaction

VoCoVo Enterprise

VoCoVo Enterprise is a headset-based team communication system designed and built for customer-facing teams. VoCoVo Enterprise integrates VoCoVo’s leading headsets with customer Call Points and Keypads to boost customer experience and drive operational efficiencies.

VoCoVo Enterprise is powered by VoCoVo’s innovative ethernet controller unit, unlocking powerful functionality and integration potential. VoCoVo Enterprise can integrate with telephony systems from most recognised providers, as well as third-party applications like SHELFIE to create a modern, intelligent store or restaurant.

VoCoVo Enterprise systems also come equipped with the new VoCoVo Series 5 Pro headset, the most innovative wireless communication headset on the market today

Purpose-Built for Retail

VoCoVo S5 Pro Headset

The first headset designed exclusively for retail, the VoCoVo Series 5 Pro headset has been built according to specific, direct feedback received from retail leaders who have trusted VoCoVo‘s technology for decades.

The Series 5 Pro is compatible with VoCoVo’s existing hardware, and can be attached to both new and existing VoCoVo Enterprise systems. S5 Pro does, however, go above and beyond the functionality of the previous generation Series 4 headset by delivering enhanced durability, comfort, HD audio and battery performance. 

S5 Pro is also primed for integration with third-party applications including telephony, smart shelving, security cameras, self-checkouts and store alarms, improving the connection between store colleagues and the technology that makes the business tick.

Case studies

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Interested in becoming a reseller? Want to know where to purchase our products? Looking for a value-add distributor for your products? Or just want to network? Please get in touch!