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Leisure and Entertainment

Deliver great customer experience, streamline service, and protect staff from abuse.
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The challenges of delivering exceptional customer service and enhancing safety in the Leisure and Entertainment industry

Pain point

Delivering exceptional service every time

With the huge growth of online services post-pandemic, it is more important than ever for customer-facing staff to have the right tools to deliver great service.

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Pain point

Communication across all parts of the premises

Customer-facing staff often don’t have the tools to share information instantly across the entire premises, including outside areas. This can create bottlenecks in service.

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Pain point

Discreet communication and information sharing

When colleagues don’t have the right tools to share information disreetly, customer experience can be negatively impacted. Walkie-talkies are too loud, and customers don’t like shouting!

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Pain point

Dealing effectively with and preventing abuse

Customer-facing staff are far more likely to face abuse, with a 50% rise in the retail sector in 2023. Without the right tools, abuse will continue to rise, putting staff at unnecessary risk.

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Discreet communication for customer-facing teams

Communication Headsets

Communication headsets empower staff to collaborate and share information faster and more discreetly than ever before, helping them to answer customer questions quickly and help them on their journey through your premises. Headsets are lightweight and ergonomic, and are comfortable for staff to wear effortlessly for a whole shift.

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Protect staff from abuse

Body Worn Video

Body Worn Cameras are a proven deterrent, and their presence significantly decreases the likelihood that staff will face abuse. In the unlikely event that abuse prevails, body cameras can help the business to identify offenders to hold them to account and share mugshots with the rest of the community.

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We enquired directly with Syndico about one of their brands we were interested in. I spoke to a Brand Manager who qualified our requirements, recommended the right product for us and connected us with a Reseller who we could purchase the products from and who would look after us going forward. First class service!
End-User
Retail Business
Working with Syndico gave our business a reach into the market that we couldn’t otherwise achieve. Since our partnership, we have collaboratively achieved sales performance that has exceeded both our expectations.
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Working with Syndico has revolutionised the way we market our business to our customers. Their sales and marketing support has meant we now look at customer acquisition and retention in a whole new way.
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Security Reseller
The technical support is there when we need it most. I know I’m only one phone call away from a solution, and that’s good to know when you’re still getting used to different products!
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Communications Reseller
Consistent, efficient, helpful and friendly. The team across all departments are always helpful and under our requirements when needed.
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Drone Reseller
 Syndico as a whole are very easy to deal with, always efficient and helpful – great customer service, competitive pricing and reliable. Syndico are an extension of our business, we work as one.
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Push-to-Talk Communications Reseller

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Interested in becoming a reseller? Want to know where to purchase our products? Looking for a value-add distributor for your products? Or just want to network? Please get in touch!

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