With the recent launch of VoCoVo’s Series 5 Pro Headsets, designed to significantly enhance operational efficiency, colleague safety, and customer experience, these headsets will now be available in all 1,004 Iceland stores across the UK. This initiative is part of Iceland’s commitment to ensuring the safety, wellbeing, and optimal working conditions for all its colleagues.
VoCoVo and Iceland collaborated to create a solution tailored to Iceland’s specific needs. After a highly successful trial in select stores, the Series 5 Pro headsets will play a crucial role in Iceland’s future customer experience strategies.
“The investment in VoCoVo Headsets is a real step forward in improving the efficiency, communication and safety of our store colleagues, which are all paramount to our current and future plans.”
Kristian Barrett, Retail Director at Iceland Group