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Syndico and VoCoVo shortlisted for ACS’s Technology Showcase Award

Syndico is delighted to have been shortlisted for the Association of Convenience Stores (ACS)’s Technology Showcase Award. We have been nominated for integrating our VoCoVo team communication headset solution with CCTV cameras to help retailers proactively and safely tackle theft.

VoCoVo is a communication headset system which helps customer-facing teams to communicate clearly, instantly and discreetly. Convenience retailers love VoCoVo because it is simple to use and install and fits perfectly with staff uniforms; as a wearable headset, staff can keep in constant communication across the entire site while keeping both their hands free.

Syndico shortlisted for ACS's Technology Awards

Syndico is delighted to have been shortlisted for ACS’s Technology Showcase Awards on 16th May 2023.

Syndico, via its channel of Authorised VoCoVo Reseller Partners, has helped many retail businesses in the convenience sector to improve the way their staff communicate with each other and their customers. Unlocking these communication improvements can result in fast and visible business efficiency gains as well as clear improvements to their customers’ experience in-store – both vital performance indicators for convenience retailers.


Helping convenience stores tackle theft

Theft is a major pain point for convenience retailers and it can be extremely challenging to prevent. While improved voice communication between colleagues can help to some degree and staff visibly using communication technology can act as a deterrent, VoCoVo wanted to do more to help.

Vocovo in Convenience Stores

Convenience stores love VoCoVo because it is a simple, discreet and lightweight communication solution. Thanks to Shelfie’s integration, staff can receive a discreet notification of possible theft straight to their headset.

As a result, VoCoVo have teamed up with Shelfie to provide simple yet powerful connection between their team headsets and third-party intelligence applications. This integration can have significant benefits for retailers, in particular how quickly and discreetly they can spot theft in areas of their store which have natural blind spots.

We recently implemented a VoCoVo solution in a NISA Local store in Hinckley, which we integrated with their in-store CCTV using Shelfie’s camera technology. Shelfie’s cloud-based machine learning application can detect instances of theft or suspicious activity and send a discreet notification to staff’s headsets.

Here’s a short video about the project:

Syndico and VoCoVo are very excited to be presenting our solution at ACS’s Technology Showcase on 16th May at the Everyman Broadgate in London. For more information on the event, please click here.

If you’d like to know more about our VoCoVo solutions, please contact Kane Brewer today on 01489 287 287 or email


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