Frontline teams are at the centre of every customer-facing business. Whether it’s retail, hospitality, or healthcare, staff are constantly on the move, serving customers, restocking shelves, and solving problems. But many still rely on outdated communication tools that slow them down or cause confusion.
What is VoCoVo?
VoCoVo is a communication headset system built for teams who need to stay connected throughout the day. It helps colleagues speak to each other, respond to customers, and even interact with connected devices like Call Points or Keypads.
At the core are lightweight, comfortable headsets that let staff talk clearly without interrupting their workflow or disturbing customers. The system can also connect with smart tools such as telephony systems or shelf sensors, so teams can receive alerts and updates in real time.
How VoCoVo improves operations
By simplifying the way colleagues talk to each other, VoCoVo makes day-to-day work faster and more efficient. It helps teams:
- Communicate instantly across the entire premises
- Stay hands-free while assisting customers
- Connect with smart systems for live updates
- Solve issues on the spot instead of waiting for support
These improvements reduce delays, prevent mistakes, and allow staff to focus on what really matters, delivering a better experience for customers.
Solutions for every type of team
VoCoVo systems are designed to scale, whether it’s a small retail store or a large enterprise network.
For smaller teams: VoCoVo Link
VoCoVo Link is a simple, plug-and-play headset system for up to eight users. It keeps small teams connected through push-to-talk headsets with an impressive 100m range. There’s no complex setup or IT expertise required, making it ideal for convenience stores, cafés, and small hospitality teams.
For larger organisations: VoCoVo Enterprise
VoCoVo Enterprise is built for bigger operations. It links VoCoVo headsets with Call Points and Keypads, helping teams manage service requests, internal communication, and daily operations more efficiently. It also integrates with major telephony systems and applications like SHELFIE, giving staff access to live store data and alerts.
The S5 Pro: designed for retail, ready for anything
The VoCoVo S5 Pro is the latest and most advanced headset in the range. It’s been shaped by direct feedback from retailers who’ve used VoCoVo for years, focusing on comfort, durability, and clarity.
The S5 Pro delivers:
- Clear, high-definition audio
- Lightweight, ergonomic design for long shifts
- Strong battery life and dependable performance
- Integration with telephony, cameras, and store systems
By combining comfort with smart connectivity, the S5 Pro helps staff stay alert, productive, and customer-focused, even during the busiest hours. .
The difference VoCoVo headsets makes
VoCoVo isn’t just about talking, it’s about transforming how teams work.
It drives measurable results:
- Cost savings, because staff can complete tasks faster and reduce downtime
- Higher morale, as colleagues feel supported and in control
- Better customer service, with quicker responses and fewer missed opportunities
- Empowered employees, who can make decisions with confidence
Businesses of all sizes, from supermarkets and restaurants to independent retailers, trust VoCoVo to keep communication effortless and reliable.
Designed for the modern workplace
VoCoVo helps solve one of the biggest workplace challenges , keeping mobile workers connected. With over 2 billion frontline employees worldwide who can’t rely on traditional office tools like email or intranets, simple voice communication becomes essential.
VoCoVo bridges that gap. It connects teams across retail, hospitality, healthcare, and leisure, anywhere that communication needs to be fast, discreet, and reliable.
A connected team is a more productive team
When colleagues can communicate clearly, they work with confidence, solve problems faster, and create better experiences for customers. The impact of that kind of teamwork reaches every part of a business, from daily operations to overall customer satisfaction.
VoCoVo makes that connection possible, giving teams the tools to stay in sync and keep every shift running smoothly. The technology continues to set the standard for reliable, easy-to-use communication in busy environments.
Syndico partners with VoCoVo to bring these innovations to the organisations that need them most, helping businesses find practical, scalable ways to connect their people and strengthen their customer service.
