Syndico is excited to announce a new partnership with multilingual two-way communication brand Pocketalk, becoming its authorised UK Distributor.
Pocketalk is a secure, accurate and highly cost-effective alternative to outsourced translation and interpretation services, including a handheld device, app and administration software in its suite. Pocketalk’s mission is to “innovate translation technology, empowering organisations and individuals to communicate seamlessly and confidently across languages”. With teams based across Europe, UK, USA and Japan, Pocketalk is a global brand leader that continues to grow.
Designed for key industries such as healthcare, education, government and local authority sectors, and public safety, Pocketalk’s suite of enterprise-grade device and software-based tools save valuable time, reduce operational costs, are quick and easy to implement and improve efficiency — all while ensuring instantaneous, clear, confidential communication.
Pocketalk is becoming the go-to solution for frontline professionals to overcome language barriers instantly, reducing reliance on expensive, ad-hoc interpreters, avoiding safeguarding issues when using friends and family to translate, and ensuring accurate, private communication in critical settings.
Pocketalk’s primary research shows that 33% of healthcare workers use their personal phones and 43% use Google Translate to help break down language barriers. Not only is this unauthorised, but it poses several threats to security and accuracy of translation. Unlike personal translation applications, Pocketalk is a true enterprise-grade solution which is fully GDPR-compliant and ISO-certified, and does not store or use translation data for AI training.
Pocketalk has already helped UK-based organisations to remove language-based communication barriers, including Southampton-based primary care network Living Well Partnership (LWP). Having identified problems relating to cost and efficiency with outsourced telephone-based interpretation services, Pocketalk helped all eight of LWP’s GP surgeries – as well as their extended network of pharmacies – to improve community relations, increase patient trust and privacy, deliver more effective consultations, and save significant costs. Read the full case study here.
Commenting on the Syndico x Pocketalk Partnership, Pocketalk Business Development Manager Matt Steel said:
“With an increased focus on improving language communication in all sectors in the UK, and ever more healthcare, emergency service and education settings reaching out for translation support, we knew it was time to engage a trusted, authorised distributor to partner with, and Syndico is the perfect fit. We’re excited to work together to expand our presence in these sectors, helping those that are hindered by language barriers find a solution that saves time, money and stress, while offering a safe and trusted translation solution.”
Sam Ogles, Syndico’s Commercial and Marketing Development Manager, added:
“We’re really excited to be a Pocketalk Distributor and to welcome their products in our portfolio, and our reseller partners will be equally excited to have access to such an exciting brand. Syndico specialises in helping brands to bring their products to market via an extensive and skilled channel of resellers – especially brands which solve known pain points in key industries. We focus on products and solutions which boost efficiency, improve safety, save costs and improve decision-making – Pocketalk is a brand which ticks all those boxes.”
If you’re an end-customer feeling the effects of inefficient and expensive outsourced translation or interpretation services, or a reseller with customers who suffer from these pain points, get in touch with us today!
